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Security Operations Analyst

Company: Computer Services Incorporated
Location: Paducah
Posted on: January 13, 2022

Job Description:

Security Analyst Tier 1 - NOCLocations: Fort Collins, CO; Austin, TX; Paducah, KYSecurity Tier 1 Technicians are an integral part of the success that encompasses the NOC Infrastructure team at CSI's Managed Services division. Security Tier 1 Techs are responsible for fielding tier 1 technical tickets coming from our security monitoring software. Responsible for ensuring critical issues are resolved to client satisfaction and meeting service level agreements. This position is a hands-on technical role that comes with many benefits such as working with an innovative team, a strong focus on goal achievement, integrating the latest technologies, and working in an ever-changing fast-paced environment.About Us!Computer Services, Inc. (CSI) provides financial technology solutions and regulatory compliance software and services to financial institutions and a variety of other industries nationwide. We believe in building genuine partnerships with a unique combination of innovative solutions delivered through a culture of integrity and service. For more information on CSI, visit our website at CSI, we believe that rapid innovation will drive our industry forward, but we also believe that customer service, a commitment to community and a culture of integrity still matter. We are dedicated to providing challenging and rewarding careers for our employees across the country. As a service-focused company committed to delivering industry-leading solutions, we're seeking the best and brightest to join our team.

  • Monitor, analyze, and resolve security incidents for Computer Services Inc.
  • Identify and resolve IPS and IDS issues; ability to Monitor and Analyze Network Packets and Security Event Logs
  • Escalate cases to appropriate staff as necessary to ensure cases are closed in a timely fashion.
  • Communicate technical issues and solutions with clients in business terms
    • Ability to work in a fast-paced, rapidly changing environment and a STRONG desire to learn.
    • Security Operations center, Network Support center, or Incident Response center experience.
    • Experience with Cisco advanced security solutions: ASA, IDS, IPS, VPN, and other security-related devices (Palo Alto Firewalls).
    • Experience in Vulnerability Management on the Tenable Security Center and Nessus platforms
    • Experience with routing protocols, switching, encryption, DNS, and content delivery solutions.
    • Operational knowledge of scripting languages (Python, Ruby, Powershell)
    • Must be comfortable working with and troubleshooting in a heterogeneous operating environment.
    • 1-3 years of network security analysis experience.
    • EXCELLENT oral and written communication skills, including the ability to interact effectively with executives, engineers, sales, vendors, and peers.
    • Team player required: must be able to interact with peers, management, and senior engineers in a constantly evolving environment to ensure a positive customer experience and atmosphere in the workplace.
    • Day and Over-night shifts available
      Nice To Haves
      • College Degree in associated field (Computer Science, Information Systems)
      • Current industry certifications such as CCNA, CCNA + Security, Security+
        Colorado Applicants Only: The pay range for this position is $50,000 - $60,000 per year; base pay offered may vary depending on job-related knowledge, skills, and experience, and market location. You can find out about our benefits at This information is provided per the Colorado Equal Pay Act.CSI is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics, or any other legally protected basis.

Keywords: Computer Services Incorporated, Clarksville , Security Operations Analyst, Professions , Paducah, Tennessee

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