Front Desk Specialist
Company: Towneplace Suites
Posted on: December 2, 2019
Posting Date Nov 20, 2019
Job Number 19163595
Job Category Rooms and Guest Services Operations
Location TownePlace Suites Clarksville, 120 Fair Brook Place,
Clarksville, Tennessee, United States
Brand TownePlace Suites
Position Type Non-Management/Hourly
Start Your Journey With Us With a fun, casual and residential
atmosphere including a full kitchen in every suite, TownePlace
Suites are designed for the self sufficient, long stay guest who
wants to settle in and connect to the local area. As a part of the
TownePlace Suites team, you'll enjoy getting to know our guests and
helping them enjoy a "Real Living" experience. Find Your World at
TownePlace Suites by Marriott.
Our jobs arent just about giving guests a smooth check-in and
check-out. Instead, we want to build and experience that is
memorable and unique. Our Guest Experience Specialists take the
initiative to deliver a wide range of services that guide guests
through their entire stay. Their role goes beyond the traditional
front desk to take ownership of the guest experience in the main
areas of the hotel with a guest first mindset. They are empowered
to move about their space and do what needs to be done. Whether
processing operational needs, addressing guest requests, completing
reports, delivering quality meals, or sharing the highlights of the
local area, the Guest Experience Specialist makes transactions feel
like part of the experience.
No matter what position you are in, there are a few things that are
critical to success creating a safe work place, following company
policies and procedures, maintaining confidentiality, protecting
company assets, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional.
Guest Experience Specialists will be on their feet and moving
around (stand, sit, or walk for an extended time) and taking a
hands-on approach to work (move, lift, carry, push, pull, and place
objects weighing less than or equal to 25 pounds without
assistance; reach overhead and below the knees, including bending,
twisting, pulling, and stooping). Doing all these things well (and
other reasonable job duties as requested) is critical for Guest
Experience Specialists to get it right for our guests and our
business each and every time.
Marriott International is an equal opportunity employer committed
to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: Towneplace Suites, Clarksville , Front Desk Specialist, Other , Clarksville, Tennessee
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