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Part-Time Courtesy Officer

Company: Mission Rock Residential, LLC
Location: Clarksville
Posted on: August 5, 2022

Job Description:

Job Description The Part-Time Courtesy Officer's primary focus is to provide a physical presence and to help ensure the apartment community, team members, and residents have a trusted on site resource when issues arise. Alert law enforcement when necessary and liaise with responding agencies as needed. The Courtesy Officer is to maintain a calm, customer service oriented approach at all times and my not engage anyone physically while performing duties. Any escalated situations should be resolved by contacting law enforcement. Location: Kirkwood Place l Clarksville, TN Scope of Responsibilities:

  • Ensure the pool is locked each night at posted closing time.
  • Ensure all doors to the Leasing Office, Maintenance Shop, and other restricted ares are locked and secure and all lights are turned off each night.
  • Respond to noise complaints and minor disturbances made by residents.
  • Assist in calls for service when necessary.
  • Responsible for walking and monitoring the property multiple times nightly and observing and reporting any suspicious activity, interactions with residents, incidents, and complaints to manager.
  • Provide information to Property Manager when the Sheriff's Office responds to the property.
  • Check for inoperable lights, locks, and other equiptment and report to manangement team.
  • Assist law enforcement with health and wellness checks.
  • Advise residents of closing times of pool and other resident common areas.
  • Performing duties in strategically varying patterns. Specific Knowledge/Skills and Requirements:
    • Police academy training desired
    • Must live on-site
    • Conflict resolution training required (can be provided)
    • Calm demeanor
    • Customer service oriented Education and Work Experience:
      • High School diploma or equivalent
      • Must be a licensed law enforcement officer Working Conditions:
        • Occasional usage of telephone.
        • Rare to Occasional Simple Grasping.
        • Rare to Occasional ability to lift and carry up to 25 pounds.
        • Occasional to Constant Walking.
        • Rare to Occasional Sitting.
        • Occasional twisting of the neck and waist.
        • Rare to Occasional Reaching at or below the Shoulder level.
        • Rare to Occasional usage of verbal communication equipment.
        • Rare to Occasional Squatting/Bending/Stooping.
        • Frequent to Constant working at night.
        • Non-weaponized. Addition Information:
          • Courtesy Officer position is required to live on-site and will receive a 50% rent allowance.
          • Candidate must be a police officer with a marked patrol vehicle.
          • Candidate is required to be on-call to handle noise complaints, some resident concerns, patrol community and parking, along with conducting weekly light inspections.
          • A minimum of 5 hours per week is required for this role. ***Employment with Mission Rock Residential is contingent upon successful completion of a background and drug test***

Keywords: Mission Rock Residential, LLC, Clarksville , Part-Time Courtesy Officer, Other , Clarksville, Tennessee

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