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Care Coordinator

Company: Ampharm Inc
Location: Parsons
Posted on: June 23, 2022

Job Description:

Coordinate customer service and support to nursing facilities and behavioral healthcare centers, and internal departments to ensure accurate, timely delivery of medications and supplies.Essential duties and responsibilities include the following:

  • Act as liaison between input, dispensing, inventory departments to facilitate effective delivery of pharmacy orders and quality assurance of all pharmacy procedures
  • Care Coordinator
  • Generate daily cycle fill orders for daily delivery to facilities
  • Responsible for management and resolution of incoming requests from facilities concerning pharmacy orders
  • Contact facility staff for order clarification and any information required for order processing
  • Track and communicate with nursing facilities concerning equipment availability and delivery
  • Responsible for obtaining medication prescriptions for scheduled medications
  • Refer specific clinical questions to pharmacists
  • Responsible for management of medical records for selected facilities including monthly Recertifications and MAR's.
  • Notify consultant pharmacist of state surveys at facilities and assist with questions
  • QA/Audit
  • Conduct daily Visions/Framework audits
  • Prepare all documentation and assists external auditors as required for Medicare Part D audits
  • Maintain Pharmacy Issue Logs and research and resolve all applicable issues related to log
  • Generate and submit daily narcotic reporting as required by Tennessee Board of Pharmacy
  • Research, manage and tracks non-formulary medications and generates prior authorizations and medication change requests with guidance of pharmacist
  • Input and dispensing pharmacy technician duties as needed
  • Communicate information effectively to supervisor and others in a timely matter
  • Maintain proficiency with computer systems
  • Effectively demonstrate accuracy and thoroughness and continually strives to improve quality standards
  • Maintain confidentiality of work related information and materials in compliance with HIPAA regulations
  • Adhere to the principles of the Employee Standards and Code of Conduct and reports any violations
  • Knowledgeable and compliant with current company policies and procedures and state and federal regulations
  • Attends meetings and in-services as required
  • Other duties as assigned
  • Work requires knowledge of the pharmacy industry, Medicaid, CMS and other state/federal regulations
  • Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performedRequired Skills:
    • Maintaining an established work schedule
    • Effectively using interpersonal and communications skills including tact and diplomacy
    • Effectively using organizational and planning skills with attention to detail and follow through
    • Establishing and maintaining effective working relationships
    • Effectively demonstrates accuracy and thoroughness and continually strives to improve quality standards
    • Three (3) years of pharmacy technician and or other clinical related experience
    • Framework LTC Software System
    • Framework ECM Software SystemRequired
      • Occasional lifting of objects up to 40 pounds
      • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling
      • Work is performed in a standard office environment
      • Must have reliable transportationQualificationsEducationRequiredHigh School or better.PreferredGED or better.Licenses & CertificationsRequiredPharmacy Tech Cert (CPhT)Licensed Practical Nurse

Keywords: Ampharm Inc, Clarksville , Care Coordinator, Other , Parsons, Tennessee

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