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Client Service Specialist

Company: Community Financial Services Bank
Location: Benton
Posted on: May 15, 2022

Job Description:

LOCATION: KY, BentonDescriptionThe purpose of this position is to create and maintain client and prospect relationships through phone and written communication, provide assistance to clients and team members by delivering accurate information in a timely manner, and enriching the relationship between clients and CFSB, ensuring that the client says "CFSB is my bank for life!" The Client Service Center team is located within our Benton Banking Center. However, they assist clients across each market we serve. They answer over 140,000 calls per year. This is NOT your average call center! This team can assist clients with simple account balance quotes - all the way up to assisting clients who have had complex fraud on their accounts. They are trained and empowered to be a "one-stop-shop." Their goal is to assist the client without the need to transfer them to another banker. To qualify for this position, applicants must have a strong passion for serving others. In addition, applicants should be excellent multi-taskers and be highly organized. PM22EOE STATEMENTWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.FULL-TIME/PART-TIME Full-TimeCOMPENSATION PLAN ID None SpecifiedPI177619516

Keywords: Community Financial Services Bank, Clarksville , Client Service Specialist, Other , Benton, Tennessee

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