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Project Manager

Company: ABM
Location: Clinton
Posted on: June 12, 2021

Job Description:

This position is the primary interface with the customer and is accountable for providing optimal customer relations and effective facility management practices for the assigned facility(ies) in a cost-effective manner. Also responsible for contract commitments, collecting obligations, gross profit redemption, and continuous renewals.


  • Ensures optimal customer relations by maintaining constant communications with customer. Provides high quality custodial operations to assure proper cleanliness of K-12 environments.
  • Oversees activity of Custodial Managers at within the account.
  • Acts as primary liaison with all customer departments, actively ensuring that service is prompt, responsive, effective and that inter- departmental concerns are addressed and resolved.
  • Provides regular monthly written status reports to customer and ABM management. Presents ad hoc status reports as necessary to keep customer management conversant with atypical occurrences, unusual staffing challenges, potential building related interruptions, etc.
  • Prepares, recommends and administers with assistance from supervisor, the annual facility budget. Reports exceptions to supervisor and adjusts budget as necessary.
  • Complies with customer and ABM corporate policies (personnel, accounting, technical service, safety and health, ethical conduct, etc.) communicates to subordinates and ensures subordinate compliance.
  • Ensures that federal, state and local regulatory requirements are met including DER, OSHA, FLSA, EEO, ADA, etc.
  • Schedules and coordinates over-all work priorities.
  • Ensures that reactive and preventive custodial activities are appropriately balanced; inspects current custodial performance; adjusts priorities and/or resources as needed and ensures that custodial services is adequately documented.
  • Ability to learn work order (and other) systems native to the account.
  • Develops and/or approves facility quality standards.
  • Reviews completed work regularly and ensures that quality standards are met or exceeded to the satisfaction of the customer.
  • Manages purchasing program; approves major purchases; audits purchasing delegated to subordinates.
  • Designs and implements administrative systems where ABM or customer standard systems do not exist or must be extensively modified.
  • Ensures through subordinate managers that staff receives adequate technical, administrative and other training; participates in training of direct subordinates and supervisors.
  • Monitors staff overtime and absenteeism against ABM standards and implements corrective measures as necessary when either exceeds acceptable standards.
  • Manages staff in accordance with ABM employee relations philosophy and policies; hires, terminates, recommends salary changes, conducts performance appraisals, counsels and disciplines as necessary; communicates and administers ABM personnel policies.
  • If applicable, ensures that labor contract requirements are met; makes routine contract interpretations as required; and maintains a harmonious working relationship with union representatives. Organizes and participates in facility audit activities.

Minimum Requirements

  • Demonstrated experience in Custodial Management.
  • Demonstrated customer service orientation and skills.
  • Experienced in preparing and administering operating budgets.
  • Familiarity with Microsoft Office with enhanced skills in Excel and Outlook.
  • Demonstrated expertise in verbal and written communications.
  • Demonstrated willingness to work non-standard days and hours as required.

The above statements are intended to describe the general nature of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities.

Keywords: ABM, Clarksville , Project Manager, Other , Clinton, Tennessee

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