? [Urgent] Operations Manager, Design Engineering Quality
Company: Amazon Stores
Location: Nashville
Posted on: July 10, 2025
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Job Description:
Are you an experienced project management professional with a
passion for driving large-scale operational excellence? We're
seeking a dynamic Operations Manager to lead the end-to-end
execution of our automated fulfillment center projects. In this
pivotal role, you will: • Assemble and lead cross-functional teams
to deliver complex, high-visibility projects on time and within
budget • Develop and monitor detailed project schedules, identify
and track key deliverables, and proactively mitigate risks •
Collaborate closely with engineering, construction, and logistics
teams to ensure seamless integration and optimization of new
automated systems • Identify and resolve roadblocks, coordinate
interdependencies, and "herd the cats" to keep projects moving
forward • Drive continuous process improvement to enhance
efficiency, quality, and safety across our fulfillment operations
To succeed in this role, you'll need: • 5 years managing
large-scale, complex projects in a fast-paced, technology-driven
environment • Exceptional organizational, problem-solving, and
stakeholder management skills • Ability to thrive in ambiguity,
adapt quickly to changing priorities, and maintain a calm, focused
demeanor under pressure • Strong technical aptitude and familiarity
with automated material handling systems and warehouse management
technologies • Excellent communication and presentation skills to
effectively engage with cross-functional partners and senior
leadership If you're a driven, detail-oriented project management
pro who thrives on delivering operational excellence, we want to
hear from you! Apply now to join our dynamic team and make a real
impact on the future of Amazon's fulfillment network. Key job
responsibilities Your key responsibilities will include: 1. Project
Leadership and Execution: o Assemble and lead cross-functional
teams to deliver complex, high-visibility projects on time and
within budget o Develop and monitor detailed project schedules,
identify and track key deliverables o Proactively mitigate risks
and roadblocks to keep projects moving forward 2. Stakeholder
Coordination and Integration: o Collaborate closely with
engineering, construction, and logistics teams to ensure seamless
integration and optimization of new automated systems o Coordinate
interdependencies between various workstreams and functions o
Effectively communicate project status, issues, and resolutions to
senior leadership 3. Process Improvement and Optimization: o Drive
continuous process improvement to enhance efficiency, quality, and
safety across our fulfillment operations o Identify opportunities
to streamline workflows and leverage new technologies o Implement
best practices and lessons learned to improve future project
delivery 4. Team Management and Mentorship: o Motivate and empower
cross-functional teams to achieve ambitious goals o Provide
coaching and guidance to help team members develop their skills and
capabilities o Foster a collaborative, high-performance culture
focused on operational excellence By excelling in these key areas,
you will play a crucial role in transforming our fulfillment
network and delivering exceptional customer experiences through the
implementation of new automation technologies. A day in the life
Morning: • Start the day with a quick stand-up meeting with your
core project team to review the plan for the day, address any
blockers, and align on priorities. • Participate in a
cross-functional coordination call with the engineering,
construction, and logistics leads to discuss the latest progress,
interdependencies, and upcoming milestones. • Review the latest
project schedule and dashboard, identifying any risks or issues
that require your attention. • Prepare for an upcoming steering
committee meeting with senior leadership to provide a status update
and seek guidance on a critical decision. Midday: • Visit the
construction site to inspect the progress of the automated material
handling system installation, engage with the on-site teams, and
identify any areas that need your intervention. • Facilitate a
working session with the process engineering team to finalize the
standard operating procedures for the new automated workflows. •
Respond to emails and Slack messages from team members seeking your
input or escalating time-sensitive matters. • Grab a quick lunch
while reviewing the latest financial reports and cost projections
for the project. Afternoon: • Lead the steering committee meeting,
presenting the project status, highlighting key risks and
mitigation plans, and seeking guidance on the critical decision
point. • Conduct 1-on-1 check-ins with your direct reports to
provide feedback, address any concerns, and discuss their
professional development. • Attend a virtual meeting with the
global program management team to share best practices and lessons
learned from your project. • Wrap up the day by updating the
project plan, documenting key decisions, and preparing for
tomorrow's activities. Throughout the day, you'll need to maintain
a keen eye for detail, a calm demeanor under pressure, and the
ability to juggle multiple priorities simultaneously. Your strong
leadership, problem-solving, and stakeholder management skills will
be essential in driving these complex, high-impact projects to
successful completion. BASIC QUALIFICATIONS 10 yrs in leading the
execution of large scale material handling projects. PREFERRED
QUALIFICATIONS PMP certification Experience in leading the actual
installation on site (Site Management) is extremely valuable.
Amazon is an equal opportunity employer and does not discriminate
on the basis of protected veteran status, disability, or other
legally protected status. Our inclusive culture empowers Amazonians
to deliver the best results for our customers. If you have a
disability and need a workplace accommodation or adjustment during
the application and hiring process, including support for the
interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more
information. If the country/region you’re applying in isn’t listed,
please contact your Recruiting Partner.
Keywords: Amazon Stores, Clarksville , ? [Urgent] Operations Manager, Design Engineering Quality, Logistics, Transportation & Drivers , Nashville, Tennessee