Field Services Technician
Company: Computer Task Group, Inc
Location: Clarksville
Posted on: January 22, 2026
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Job Description:
Job Description Job Description Overview CTG is seeking
motivated and customer-focused Field Services Technicians to
support desktop and end-user device operations for a valued client
in Nashville, TN. This is an excellent opportunity for individuals
with foundational IT experience or training to grow their careers
in a dynamic and hands-on technical environment. Location : Onsite,
Nashville, TN Key Responsibilities:Client Build Support - Image
desktops and laptops with Office 365 and other required software. -
Troubleshoot and resolve imaging issues. - Install and configure
end-user software and tools. - Validate system builds to ensure
readiness for deployment. End User Support - Respond to help desk
calls and provide on-site troubleshooting for desktops, laptops,
and peripheral devices. - Map and troubleshoot printers, network
drives, and connectivity issues. - Confirm resolution with end
users and escalate unresolved issues per client procedures. Actions
and Results - Assist with deployment of laptops, M365 support,
Zebra printers, medical lab devices, and general end-user support.
- Maintain clear and professional communication with customers. -
Perform basic hardware maintenance and component replacement. -
Track and manage inventory of IT equipment. Required Skills and
Qualifications: - Basic knowledge of desktop/laptop hardware,
software, and operating systems. - Familiarity with PC imaging and
operational programs. - Experience working within SLA frameworks
and escalation protocols. - Strong interpersonal and organizational
skills. - Basic understanding of workstation backups and restores.
- Solid communication skills across all organizational levels. -
Familiarity with Microsoft 365 troubleshooting. - Preferred: A
Certification or equivalent technical certification. Ideal
Candidate Profile: - 1–2 years of experience in desktop support or
equivalent technical training. - Eager to learn and grow in a
fast-paced IT support environment. - Comfortable working
independently and collaboratively. - Reliable, detail-oriented, and
customer-service focused. Excellent verbal and written English
communication skills and the ability to interact professionally
with a diverse group are required. Vaccination Requirements
Varicella (2 doses or positive titer) Measles Mumps Rubella
Hepatitis B or declination form Tdap w/in 10 yrs Seasonal Flu
Vaccine and Negative TB test CTG does not accept unsolicited
resumes from headhunters, recruitment agencies, or fee-based
recruitment services for this role. To Apply: To be considered,
please apply directly to this requisition using the link provided.
For additional information, please contact Krista Eckard at
Krista.Eckard@ctg.com . Kindly forward this to any other interested
parties. Thank you!
Keywords: Computer Task Group, Inc, Clarksville , Field Services Technician, IT / Software / Systems , Clarksville, Tennessee
