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Technical Customer Support Specialist

Company: VirtualVocations
Location: Clarksville
Posted on: November 17, 2023

Job Description:

A company is looking for a Technical Customer Support 3 to join their team.
Key Responsibilities:

Provide technical solutions to highly complex issues for external customers
Document client interactions and research case resolutions
Proactively follow up with open cases and assist with customer escalations


Bachelor's degree in computer science or related field
5+ years of software engineering or development experience
2 years of IT department experience preferred
Technical support background preferred
Programming experience preferred

Keywords: VirtualVocations, Clarksville , Technical Customer Support Specialist, IT / Software / Systems , Clarksville, Tennessee

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