Technical Customer Support Specialist

Company: VirtualVocations
Location: Clarksville
Posted on: November 17, 2023

Job Description:

A company is looking for a Technical Customer Support 3 to join their team.
Key Responsibilities:

Provide technical solutions to highly complex issues for external customers
Document client interactions and research case resolutions
Proactively follow up with open cases and assist with customer escalations

Qualifications:

Bachelor's degree in computer science or related field
5+ years of software engineering or development experience
2 years of IT department experience preferred
Technical support background preferred
Programming experience preferred

Keywords: VirtualVocations, Clarksville , Technical Customer Support Specialist, IT / Software / Systems , Clarksville, Tennessee

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