Healthcare Coordinator
Company: Pacific Dental Services
Location: Clarksville
Posted on: May 23, 2023
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Job Description:
Description:Now is the time to join Tiny Town Smiles Dentistry.
You will have opportunities to learn new skills from our team of
experienced professionals. If you're ready to take your career to
the next level and gain valuable experience, apply
today!Overview:The primary role of the Healthcare Coordinator (HC)
is to partner with supported Dentists to help gain a financial
commitment from the patient to start the best course of treatment
with urgency. Key responsibilities include understanding and
utilizing financial options to support case acceptance, educating
patients on treatment choices, overcoming common patient
objections, and proactively keeping Dentist's schedules productive.
The Healthcare Coordinator should support each patient in a
consultative and educational manner while consistently supporting a
Perfect Patient Experience (PPE) and creating Patients for Life
(PFL).ResponsibilitiesModels company culture, values, standards,
and best operational practices based on the We Believe Behavioral
FrameworkGain a financial commitment from the patient to start the
dentistry that the Dentist is diagnosing for their patientAchieve
proficiency in PDS system and tools, skills, and talents to assist
patients in making the best possible decision for their unique
wants and needsExecutes the HC Handoff in partnership with each
clinician on every exam patientSubject Matter Expert on all
available financial options to give patients choices to start
dentistry that fits in their budgetProfessionally overcome common
patient objections to starting treatmentObtain necessary insurance
pre-authorizations for patients who need this prior to completing
treatmentEnsure the office is exemplifying the Comprehensive Care
Model within the offices as well as referrals outside the
officeActive participant in daily morning huddles, monthly team
meetings and any other meetings as requiredThorough understanding
of business imperatives and how the role directly impacts metrics
and resultsDemonstrates stewardship of the PDS Brand making
decisions consistent with the PDS Brand frameworkBecomes
knowledgeable on the Mouth Body Connection and supports clinical
excellence through comprehensive patient careMaintains an
appropriate professional appearance and demeanor in accordance with
company policies; addresses others professionally and respectfully
alwaysEnsures Compliance with Company policies, as well as State,
Federal and other regulatory bodiesOther duties and
responsibilities as assignedQualificationsHigh School Diploma or
general education degree (GED)Travel might be required between
officesPreferredPrior course work or on-the-job training in the
fields or dentistry, insurance, or
businessKnowledge/Skills/AbilitiesKnowledge of office practices,
technology applications and patient insurances.Results Oriented
(Energetic self-starter; sets realistic goals; meets commitments;
persistent, prioritizes daily to achieve results).Patient Advocate
(flexible and adaptive; empathetic; passionate; ethical).Process
Focused Operator (data driven decision-maker; detailed; organized
and structured; comprehensive knowledge of all operational
processes; computer proficient).Financial Acumen (understands
profit drivers; utilizes metrics to manage; builds the financial
understanding of team members staff and clinicians; understands
local market drivers and competition).Influencer (active
listener/observer of behavior; creates a win/win need for
change)Self-motivated, reliable individual capable of working
independently as well as part of a team.Ability to multi-task
effectively without compromising the quality of the work.Excellent
interpersonal, oral and written communication skills.Ability to
handle and maintain extreme confidentially Patient
records.Organized, detail-oriented individual able to work in a
fast-paced environment.BenefitsMedical, dental, and vision
insurancePaid time offTuition Reimbursement401KPaid time to
volunteer in your local communityPacific Dental Services is an
Equal Opportunity Employer. We celebrate diversity and are united
in our mission to create healthier and happier team members.Salary
Information: $16.50-$23.00 / Hourly
Keywords: Pacific Dental Services, Clarksville , Healthcare Coordinator, Healthcare , Clarksville, Tennessee
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