Strategic Account Manager

Company: Lee Company
Location: Charlotte
Posted on: August 6, 2022

Job Description:

Job Description Summary of Job: Builds and cultivates relationships and opportunities, typically within existing accounts. Responsible for executing the sales process to cultivate, qualify and close new sales opportunities within existing accounts selling the full Lee Company service and technology portfolio to facility owners or managers. Essential Duties and Responsibilities: (include but are not limited to) Build partnering relationships with owners or decision making owner representatives to drive the sale of service offerings Propose technical services and training to clients relating to use, operation, and maintenance of equipment Share technical knowledge and operations expertise (when to maintain, when to replace) with the customer Solicit support from and communicate effectively with internal staff to ensure customer satisfaction Acts as the customer---s advocate in interactions with Lee Company to ensure the customer obtains the best value from offerings and set appropriate customer expectations on product and service offerings Ability to sell and present company products and services to current and potential clients Manage an assigned account base with the goal of increasing company revenue by generating sales from existing customers across multiple industries Prepare action plans and schedules to identify specific targets in your territory Effectively present products and services to develop deep relationships Meet sales goals for products and services to both new and existing customers in assigned territory Prepare presentations, proposals, and sales contracts Utilize current and new, innovative sales tools to effectively plan and increase business opportunity in accounts Pursue training and development opportunities whenever needed to improve capabilities Participate in professional organizations, regional networking opportunities, trade shows, and conventions Develop and maintain sales materials and current product knowledge Keep Manager informed of sales progress, account status, and changes in the marketplace through CRM, regularly scheduled meetings, and sales tracking reports. Will call for assistance from Manager to keep the sales process moving Must be able to handle stress and job demands Must be able to cooperatively work with others Education and Experience: Bachelor---s degree in business, engineering, or related discipline preferred A minimum of three years of progressive field sales experience with at least one year successfully selling similar services or projects In-depth knowledge of the industrial/commercial HVAC sales industry as well as client relations A working familiarity and proficiency with Microsoft Office Suite products including Excel, Word, and PowerPoint and ability to be trained in the use of company-specific applications and software LEED Certification preferred, but not required Skills and Abilities: Requires the ability to identify and understand customer needs and close the sale Requires effective time management skills Requires the ability to accept and implement change Ability to work efficiently within our CRM solution to prospect, administer leads generated by campaigns, update customer records, manage a pipeline of opportunities and deliver accurate forecasting for the assigned territory Proven persuasion and negotiation skills Strong communication skills to build rapport with existing customers and within the organization Ability to conduct in-depth sales presentations, including product demonstrations that highlight key benefits, ROI, and the value of our solutions and services Requires commitment to integrity and quality in business Requires excellent initiative and dependability Proof of good track record in B2B sales Requires excellent interpersonal and communications skills --- actively listens, probes, and identifies concerns Requires the ability to influence account decision makers at key levels Ability to create, compose and edit written materials Requires good organizational skills Requires a professional and positive demeanor Requires the ability to assess difficult customer situations and develop effective solutions Requires the ability to explain technical/mechanical information to a non-technical audience Requires good analytical ability Requires the ability to meet deadlines for mandated timeline-sensitive projects and initiatives Requires the ability to accept and execute policies and procedures as directed Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave.

Keywords: Lee Company, Clarksville , Strategic Account Manager, Executive , Charlotte, Tennessee