Registered Nurse Care Manager
Company: VillageMD
Location: Murray
Posted on: June 26, 2022
Job Description:
Join VillageMD as a Registered Nurse Care Manager in Murray
KYJoin the frontlines of today's healthcare transformationWhy
VillageMD?At VillageMD, we're looking for a Registered Nurse Care
Manager to help us transform the way primary care is delivered and
how patients are served. As a national leader on the forefront of
healthcare, we've partnered with many of today's best primary care
physicians. We're equipping them with the latest digital tools.
Empowering them with proven strategies and support. Inspiring them
with better practices and consistent results.We're creating care
that's more accessible. Effective. Efficient. With solutions that
are value-based, physician-driven and patient-centered. To
accomplish this, we're looking for individuals who share our sense
of excellence, are ready to embrace change, and never settle for
the status quo. Individuals who have the confidence to lead but the
humility to never stop learning.Could this be you?As an extension
of the primary care physician's (PCP) care team, RN Care Managers
are responsible for providing a variety of Care Management services
within a PCP practice(s) targeting patients identified as high risk
and/or those who are experiencing barriers to meeting their
healthcare goals. Principle Care Management services include, but
are not limited to, performing comprehensive assessments,
developing patient-centered care pans, providing episodic and
longitudinal care planning. RN Care managers also monitor acute
facility stays and discharges, provide disease education and
empower patient's ability to develop self-management skills.How You
Can Make a Difference
- Actively engage and collaborate with PCP's and office staff in
identifying high-risk patients
- Employ motivational interviewing skills to elicit optimal
member engagement/outcome
- Perform comprehensive assessments for both physical and
psychosocial risk factors that support individual patient needs
while identifying and addressing barriers
- Communicate assessment findings, care plan goals, interventions
and outcomes to PCP, patients and caregivers in a timely
manner
- Monitor patient's acute stays, perform post-discharge follow up
calls and continuously assess risk of readmissions
post-discharge
- Identify and support practice needs for structured on-site Care
Coordination presence in alignment with program model
- Maintain a core understanding of population management as it
specifically relates to high risk patients
- Provide chronic disease education and symptom management
teaching to patients and caregivers
- Assess medication adherence and perform comprehensive
medication reconciliation
- Address Gaps in Care for High Risk patients engaged in Care
Management services
- Document clinical interventions in applicable care management
software systems
- Develop and maintain effective professional working
relationships with assigned PCP practice(s)
- Engage patients in a variety of settings, determined by program
models and initiatives Skills For Success
- The ability to be flexible in an ambiguous and dynamic
environment
- The ability to adapt quickly to changing demands in the
healthcare industry
- A service orientation and a "can do" attitude
- A willingness to learn on your own and take initiative
- Displays Strength-Based Approach to collaborative problem
solving
- The ability to receive feedback and apply it to work
performance
- Demonstrates consistently, strong ethics and sound
judgement
- Effectively engages diverse populations (age, ethnic groups,
socio-economic levels, etc.) and provide culturally sensitive
coaching, education and assistance to members and their
families
- Experience in conflict management and problem resolution
- A low ego and humility; an ability to gain trust through good
communication and doing what you say you will do Experience To
Drive Change
- 2+ years of direct, clinical nursing experience
- Registered Nurse with licensure in the state of practice
- Care management experience in a setting that requires
assessment, critical thinking and application
- Comfort with technology including Microsoft suite of
products
- Utilizing a variety of electronic health records including data
capture, data mining and reporting How You Will ThriveIn addition
to competitive salaries, a 401k program with company match, bonus
and a valuable health benefits package, VillageMD offers paid
parental leave, pre-tax savings on commuter expenses, and generous
paid time off. You work in a highly-collaborative, conscientious,
forward-thinking environment that welcomes your experience and
enables you to make a significant impact from Day 1.Most
importantly, you make a difference. You see a clear connection
between your daily work on VillageMD products and services and the
advancement of innovative solutions and improved quality of
healthcare for providers and patients.Our unique VillageMD culture
- how inclusion and diversity make the differenceAt VillageMD, we
see diversity and inclusion as a source of strength in transforming
healthcare.---We believe building trust and innovation are best
achieved through diverse perspectives. To us, acceptance and
respect are rooted in an understanding that people do not
experience things in the same way, including our healthcare
system.---Individuals seeking employment at VillageMD are
considered without regard to race, religion, color, national
origin, gender, sexual orientation, age, marital status, veteran
status, or disability status.---Those seeking employment at
VillageMD are considered without regard to race, religion, color,
national origin, gender, sexual orientation, age, marital status,
veteran status or disability status.Explore your future with
VillageMD today.
Keywords: VillageMD, Clarksville , Registered Nurse Care Manager, Executive , Murray, Tennessee
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