Posted on: November 22, 2021
Class specifications are intended to present a descriptive list of
the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed
within the job.
To manage a Zaxby's unit toward the attainment of agreed upon sales
and profit goals, working within the framework of company values
and policies. Responsible for day to day operations of their store
SUPERVISION RECEIVED AND EXERCISED
Receives direction and reports to District Manager and Director of
Operations. Exercises direct supervision of 2-5
managers and 15-50 employees.
ESSENTIAL JOB FUNCTIONS
Essential duties may include but are not limited to the
Increase sales by providing outstanding product and service.
Write an effective work schedule each week and post it by 5 pm on
Work morning, nights, and weekends, monitoring quality of food and
Ensure restaurant is 100% staffed with quality Team Members.
Ensure full implementation of new employee orientation and training
Review the performance of all Team Members, Shift Managers and
Assistant Managers twice a year.
Execute all systems daily to ensure a clean, organized restaurant,
prepared to deliver quality food in a friendly environment.
Purchase food, beverages, and supplies as needed and oversee
preparation to ensure that every product served meets high
standards of product quality.
Operate in accordance with established performance, profits and
operating standards as set out in the Operation Manuals.
Supervise and motivate Team Members, Shift Managers and Assistant
Managers to perform to their highest possible level of ability.
Have a good working knowledge of all equipment, and assume
responsibility for preventive maintenance of a unit.
Maintain high standards of service throughout the operational day
by demonstrating LEADERSHIP by example.
Utilize all management tools to keep neat, accurate, and current
records providing the historical data to plan for increased sales
Ensure all marketing plans are executed on time and accurately to
build repeat Guest visits.
Responsible for initiating and implementing approved Local Store
Review income statements and progress toward goals with the
District Manager. Take action to solve problems as necessary.
Communicate openly and honestly with subordinates, superiors and
all others about plans, progress and problems.
Continually help develop Assistant Managers in the operation of a
Zaxby's unit and prepare them for general manager
Provide leadership by engendering excitement , enthusiasm ,
positivity and commitment toward company objectives.
Responsible for increasing sales and making a profit.
Maintain an attitude of flexibility that allows performance above
and beyond the parameters of this position description
Maintain a flexible schedule working at least one open, close, and
mid shift per week.
Must work a minimum of 50 hours per week.
NONESSENTIAL JOB FUNCTIONS
Maintain physical condition appropriate to the performance of
assigned duties and responsibilities which may include the
Sitting for extended periods of time
Maintain effective audio-visual discrimination and perception
Communicating with others
Reading and writing
Office environment; work with computer and office equipment.
Restaurant environment; work with advanced kitchen and
front-of-house operational equipment; hazardous conditions.
Essential job functions may require maintaining physical condition
necessary for standing, walking or sitting for prolonged periods of
EXPERIENCE AND TRAINING GUIDELINES
Education: High school diploma or equivalent
Experience: Minimum 1 year experience managing in a restaurant
Minimum 1 year employment by Zaxby's & ZFL Certified
Successfully passed all ZFL required management tests within 90
days of hire
Keywords: Zaxby's, Clarksville , General Manager, Executive , Dickson, Tennessee
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