FT Night Auditor- Cambria Hotel Nashville Downtown
Company: Pyramid Global Hospitality
Location: Nashville
Posted on: May 9, 2024
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Job Description:
Property
About Us
At Pyramid Global Hospitality, people come first. As a company that
values its employees, Pyramid Global Hospitality is dedicated to
creating a supportive and inclusive work environment that fosters
diversity, growth, development, and wellbeing. Our commitment to a
People First culture is reflected in our approach to employee
development, employee benefits and our dedication to building
meaningful relationships. Pyramid Global Hospitality offers a range
of employment benefits, including comprehensive health insurance,
retirement plans, and paid time off, as well as unique perks such
as on-site wellness programs, local discounts, and employee rates
on hotel stays. In addition, Pyramid Global Hospitality is
committed to providing ongoing training and development
opportunities to help our people build the skills and knowledge
they need to advance their careers. Whether you are just starting
out in the hospitality industry or are a seasoned professional,
Pyramid Global Hospitality offers a supportive and collaborative
work environment that encourages growth and fosters success, in
over 230 properties worldwide. Join their team and experience the
benefits of working for a company that values its employees and is
committed to creating exceptional guest experiences. Check out this
video for more information on our great company!
Location Description
Right around the corner from Broadway's neon marquees, booming live
music scene and iconic hotspots, Cambria Hotel Nashville Downtown
embodies the real soul of rock and roll. Blending boutique comfort
with full-service amenities, top-notch hospitality, distinctly
southern vibe and a little hint of edge, this is a Music City
original for the modern traveler. At the Cambria Hotel Nashville we
consistently rise above the competition. On day one, you will begin
with a robust wage package, excellent benefit plans, a matching
401K plan, professional development, generous bonuses, travel perks
and the opportunity to grow across a portfolio of 100 hotels
representing all major brands. We are an Employer of Choice-we
understand that the care of our team members is as important as the
service we provide to our guests and the communities around us. If
you have a genuine passion for hospitality, come and join our team.
You will have an important role in the delivery of outstanding
service and memorable experiences for each guest. You will have
fun, learn and be part of a successful journey at a growing
company. Find out today what a career at Cambria Hotel Nashville
with Pyramid Global Hospitality can mean for you! Cambria Hotel
Nashville Downtown boasts 255 guest rooms and 4055 sq. ft. of event
space.
Overview
We are looking for a highly motivated individual to join our Front
Desk team as a Full Time Night Auditor. The ideal candidate uses
their engaging personality to create a memorable first impression
for our guests. While checking in, registering guests, the Front
Desk Agent is a source of knowledge for the guest for everything
about the hotel, its amenities, and the local area. This role
serves the key hours where service is of utmost importance,
typically from 11pm to 7am. If you are a detail-oriented person who
enjoys engaging with people from all over the world and making
meaningful connections, as well as taking steps to "WOW" people, we
want you! This is a tremendous opportunity for a driven person to
grow a career in hospitality with a world-class property. Your
Role:
--- Help guests discover their "Wanderlust" experience
--- Provide exceptional customer service by being engaging and
taking sincere interest
--- Check guests in, ensuring proper credit is received, special
requests are noted and fulfilled, and accurate information is
established.
--- Help to resolve problems and "WOW" guests through recovery when
things aren't quite right
--- Promote and sell special hotel programs.
--- Interact with hotel/resort staff in a professional manner,
assisting other departments with necessary information.
--- Be knowledgeable of all emergency procedures and policies.
--- Maintain house bank.
--- Generate, Print and distribute daily and weekly reports
--- Ensure the Night Audit procedures are followed with great
attention to detail
--- Communicate all pertinent information to manager on duty.
--- Follow set procedures on posting, charges, cashing checks, safe
deposits, and refunds.
--- Assist other departments as needed.
Keywords: Pyramid Global Hospitality, Clarksville , FT Night Auditor- Cambria Hotel Nashville Downtown, Hospitality & Tourism , Nashville, Tennessee
Click
here to apply!
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